Whether you're adding a few contacts or importing your whole address book in one go: everything you need is below.
How do I add, edit or delete a contact?
In MyRinkel → Contacts you'll see all your contacts in one place.
Adding:
Click Add new contact in the top right corner.
Fill in the fields and click Save contact.
When saving, you can share the contact with your team (so all your colleagues see it too) and pick a default outgoing number.
Editing or deleting:
Find the contact.
Click the three dots in the top right of the card.
Choose Edit contact or Delete contact.
We'll ask you to confirm before deleting.
How do I import my whole address book in one go?
In MyRinkel → Contacts click Add new contacts → Import contacts in the top right corner.
Pick where you're importing from, follow the steps and upload your CSV or VCF file. Choose whether to share the contacts with your team and click Import.
Here's how to prepare a file from each source.
From iCloud (Apple):
On a computer, go to icloud.com.
Click Contacts, then the cog in the bottom left → Select All → cog again → Export vCard.
You now have a .vcf file.
From Google:
Go to contacts.google.com.
Select your contacts.
Choose Export → Google CSV.
From Outlook (Windows):
File → Options → Advanced → Export → "Comma Separated Values" → choose your contacts folder → Finish.
From Outlook (Mac):
Use outlook.office.com, not the app — that exports in the wrong format. Click the contacts icon → Manage → Export contacts.
From your own file (CRM or spreadsheet):
Export as CSV with these columns: First Name, Middle Name, Last Name, Company, Phone. One contact per row, real column names in the first row (not "Column 1").
International number? Add the country code in front (for example +32) and format the cell as Text, not General.
Help! The import gives an error message
Don't panic. The most common causes: column names aren't right (for example "Column 1" instead of "First Name"), required fields are empty, or phone numbers aren't formatted properly (use international format without spaces, e.g. +44742971788).
Fix the rows, save again as CSV and try once more. Still not working? Send us a screenshot and we'll take a look.
Frequently asked questions
Will my colleagues see my contacts too?
If you've shared a contact with your team (when adding or importing), all your colleagues will see that contact in MyRinkel and in the Rinkel app.
Can I export my contacts again?
Not yet. We're working on adding export from MyRinkel; we can't give you a date just yet. Need an export urgently? Get in touch and we'll see what we can do.
What about the privacy of my contact data?
That's up to you. Since you've probably got a sizeable address book in MyRinkel, it's worth being mindful of basic security — like locking your screen when you step away and protecting your computer with a password. Read more in our Privacy Policy page see your country below).
🇳🇱 Netherlands: https://www.rinkel.com/en-nl/terms-and-conditions/.
🇧🇪 Belgium: https://www.rinkel.com/nl-be/voorwaarden/, only in Flemish.
🇩🇪 Germany: https://www.rinkel.com/de-de/rechtliches/, only in German.
🇫🇷 France: https://www.rinkel.com/fr-fr/termes-et-conditions/, only in French.
🇬🇧 United Kingdom: https://www.rinkel.com/en-uk/terms-and-conditions/.