Once we receive your cancellation, your service stops automatically at the end of your billing period. You can cancel your whole subscription, cancel a single phone number or park a number to keep it.
Pick your country below for the right steps and contact details.
🇳🇱 Netherlands
🇳🇱 Netherlands
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs €1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, mail us [email protected] or call us on 085 060 9000.
🇧🇪 Belgium
🇧🇪 Belgium
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs €1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected], or by phone on +32 2 393 04 00. We're happy to help.
🇩🇪 Germany
🇩🇪 Germany
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs €1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected], or by phone on +49 32 212 286500. We're happy to help.
🇫🇷 France
🇫🇷 France
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs €1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected], or by phone on +33 1 72 68 23 45. We're happy to help.
🇪🇸 Spain
🇪🇸 Spain
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs €1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat by email at [email protected], or by phone on +34 93 607 5678. We're happy to help.
🇸🇪 Sweden
🇸🇪 Sweden
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs 10 SEK per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected], or by phone on +46 10 555 8765. We're happy to help.
🇵🇱 Poland
🇵🇱 Poland
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs £1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected] or by phone on +48 22 155 26 00. We're happy to help.
🇬🇧 United Kingdom
🇬🇧 United Kingdom
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs £1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected], or by phone on +44 333 070 4000. We're happy to help.
🇮🇪 Ireland
🇮🇪 Ireland
How do I cancel my subscription?
You cancel it yourself in MyRinkel:
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Plan.
Click Cancel subscription and fill in the reason.
Is your number moving to another provider? Then your service stops on the agreed porting date. If it's the only number on your subscription, the subscription ends automatically. If your number moves before your contract end date, we don't offer a refund.
How do I park a phone number?
With number parking you keep your landline number without needing an active subscription. The number stays linked to your account and can easily be reactivated later. Parking costs €1 per 12 months.
If you only have parked numbers in your account, you no longer pay active subscription fees.
Log in to MyRinkel.
Go to Manage in the menu.
Click Subscription, then Numbers.
Click the three dots next to the number and choose Park number.
How do I undo a cancellation?
Cancelled the wrong number by mistake? Or want to reactivate a number after all?
Log in to MyRinkel, go to Admin > Subscription, and click Undo cancellation.
If that doesn't resolve the issue, you can contact us via chat, by email at [email protected] or by phone on +35315763100. We're happy to help.