Need to download invoices for your records, or look up an old one?
Both are easy from MyRinkel, just a few clicks.
Admins only❗
Invoices are only visible to Admins. Working as a user and need an invoice? Ask your Admin.
Finding and downloading your invoices
Log in to MyRinkel
Go to Manage > Billing or go straight to my.rinkel.com/account/billing.
You'll see all your invoices, their status (paid or outstanding) and the payment method used.
Click the download icon next to the invoice you need — it will download as a PDF.
Got an outstanding invoice?
Next to the download icon you'll find a payment icon to pay.
Getting a 404 or no invoices showing?
Check you're logged in with an admin account.
Try the link in an incognito window or a different browser.
Still no luck? Contact Support team by chat or mail.
Frequently asked questions
How far back can I find old invoices?
All your invoices since joining Rinkel are listed. No end date.
Can I receive invoices automatically by email?
Yes, this is on by default. You can manage it at my.rinkel.com/user/profile under Notifications.
Can I send invoices to a different email address?
The default billing address is linked to the admin account. You can add an alternative email address at https://my.rinkel.com/admin/account/contact.
I want an invoice under a different company name.
Update your billing details under Manage > Organisation. Changes apply from your next invoice.